Legal notice
■ Seller
UNITY ZERO LIMITED.
■ Representative
Shu Mononobe
■ Address
13F, Ginza Six, 6-10-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
■ Contact
■ Sales Price
Please refer to the price listed on each product page.
■ Additional Fees
- Domestic Shipping: ¥800 per shipment
- International Shipping: Varies by country/region (confirmed at checkout)
- Customs Duties, Taxes, and Clearance Fees: If applicable for international shipping, these are the recipient’s responsibility.
■ Payment Methods & Timing
- Payment Methods: Credit card and other payment methods specified by our company.
- Payment Timing: The payment will be processed upon order confirmation.
■ Delivery Timeframe
- Domestic Shipping: Ships within 5 business days after order confirmation (excluding weekends and public holidays).
- International Shipping: Ships within 10 business days after order confirmation (excluding weekends and public holidays).
- Made-to-order products: Shipped sequentially after production is completed (details available on each product page).
■ Delivery Method
- Domestic Shipping: Sagawa Express or Yamato Transport
- International Shipping: DHL
■ Returns, Defective Items, and Cancellations
Returns or exchanges are not accepted for minor scratches or dirt unless there is significant damage caused during shipping. If you need to initiate a return, please contact us at contact@tokyostupidcards.com.
Return shipments must be sent to the following address:
UNITY ZERO Inc.
TOKYO STUPID CARDS Operations Office
13F, Ginza Six, 6-10-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
If your return is accepted, we will provide you with a return shipping label along with instructions on how and where to send your package. Any items returned without first requesting a return will not be accepted.
■ Damages & Issues
Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately for assistance.
■ Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Customized items (special orders, personalized products, etc.)
- Hygiene-related items (such as beauty products)
- Hazardous materials, flammable liquids, or gases
If you have questions about specific items, please contact us.
■ Refunds
Once we receive and inspect your return, we will notify you of its approval status. If approved, the refund will be processed automatically to the original payment method within 15 business days. Processing times may vary depending on your bank or credit card company.
If you have not received your refund after 20 business days, please contact us at contact@tokyostupidcards.com.